FAQ | CCPI Europe Limited
FAQ

Discover the answers to some of the frequently asked questions our customers ask us.
If you can’t find the answer you are looking for please get in touch, we are always happy to help.

Where can I find my calibrations certificates online?

These can be accessed through any of the Calibration Certificates portals located on pages throughout the site.

How can I access my certifications if I don’t have a username and password?

CCPI Europe has three types of certificates; certificate of conformity, certificate for coil calibration and certificate of calibration (customer specific).

Certificates can be obtained by entering the document reference number (which is the preceded by CCP/C on the certificates of conformity or calibration) into the box labeled “Reference Number”.

Why are your Uncertainties of Measurement (CMC Values) lower than those of your competitors?

Because we only calibrate using primary standard thermocouples, which have been directly calibrated against our accredited primary fixed points.

How can I find whether my standard is the equivalent of UKAS?

ILAC (International Laboratory Accreditation Co-operation) and IAF (International Accreditation Forum) are world-level organisations working respectively for the recognition of accreditation of laboratories and accreditation of certification.

ILAC and IAF have set up and maintained multilateral mutual recognition agreements based on the regional agreements developed by EA in Europe, APLAC (Asia Pacific Laboratory Accreditation Co-operation for laboratories and inspection) and PAC (Pacific Accreditation Co-operation for certification) in Asia-Pacific.

Visit ILAC at http://www.ilac.org

How do CCPI look after my property?

CUSTOMER SUPPLIED PROPERTY

General Policy

CCPI ensure that any property belonging to customers, returned for repair, modification, recycling, complaint, investigation or calibration, is maintained in a satisfactory condition.

CCPI ensure that any property belonging to customers or external providers, supplied to CCPI for onward use in manufacture, is checked for suitability and is maintained in a satisfactory condition.

All customer property is treated with due care and attention at all times.

Loss, damage, or unsuitability of a customer’s property is recorded as non-conforming product and reported to the customer.

Phone one of our experts to receive help with your temperature measurement requirements or enquiries. +44 (0)1909 775 333

Message us now to request more information about our services, products or calibration laboratory.