Technical Sales Engineer: Internal Sales
Founded in 1984, CCPI Europe Ltd are experts in the field of manufacturing and calibration of temperature sensors for demanding applications. Working with our customers to ensure that we exceed their expectation. We have over 30 years’ experience delivering temperature measurement solutions to the aerospace, automotive, aluminium, glass industries and other sectors.
Role + Responsibilities:
As Technical Sales Engineer, you will be required to work in the UK Internal Sales Team providing sales support to customers.
Handle incoming customer enquiries by telephone and email.
Prequalify customers’ technical and commercial requirements.
Produce clear and accurate quotations.
Follow up open opportunities with customers to negotiate quotation and close sale.
Prioritise workload and self-manage activities whilst keeping supervisor informed.
Work closely with all departments to develop and improve customer performance.
Carry out contract review to ensure accurate processing of orders.
Own and manage customer accounts including database maintenance and adherence to credit control procedures.
Enhance product knowledge via formal training, on the job training, and e-learning.
Qualification + Profile:
Ideally educated to HNC level or above – or equivalent relevant industry qualification.
Must have English language and Maths GCSE.
Previous work experience in the Heat Treatment industry or with Thermocouples / Temperature measurement instrumentation is desirable.
Excellent communication skills and telephone manner.
Excellent interpersonal skills and a high regard for exceptional customer service.
Able to multi-task.
Able to work under pressure.
Must be able to work as a team member and an individual.
Prioritise and organise own work.
Consultative selling approach.
The position offers a benefits package including working within modern, open-plan office environment, competitive salary, workplace pension scheme, 37.5 hrs working week, and generous paid holiday allowance.
Contact us + Apply:
If this position sounds appealing, we would like to hear from you.
Please provide a current CV and covering letter to: