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Sales recruitment

Technical Sales Engineer: Internal Sales

Founded in 1984, CCPI Europe Ltd are experts in the field of manufacturing and calibration of temperature sensors for demanding applications. Working with our customers to ensure that we exceed their expectation. We have over 30 years’ experience delivering temperature measurement solutions to the aerospace, automotive, aluminium, glass industries and other sectors.

Role + Responsibilities:

As Technical Sales Engineer, you will be required to work in the UK Internal Sales Team providing sales support to customers.

Main responsibilities:

Handle incoming customer enquiries by telephone and email.
Prequalify customers’ technical and commercial requirements.
Produce clear and accurate quotations.
Follow up open opportunities with customers to negotiate quotation and close sale.
Prioritise workload and self-manage activities whilst keeping supervisor informed.
Work closely with all departments to develop and improve customer performance.
Carry out contract review to ensure accurate processing of orders.
Own and manage customer accounts including database maintenance and adherence to credit control procedures.
Enhance product knowledge via formal training, on the job training, and e-learning.

Qualification + Profile:

Ideally educated to HNC level or above – or equivalent relevant industry qualification.
Must have English language and Maths GCSE.
Previous work experience in the Heat Treatment industry or with Thermocouples / Temperature measurement instrumentation is desirable.
Excellent communication skills and telephone manner.
Excellent interpersonal skills and a high regard for exceptional customer service.
Computer literate.
Able to multi-task.
Able to work under pressure.
Must be able to work as a team member and an individual.
Prioritise and organise own work.
Questioning techniques.
Consultative selling approach.

The Rewards:

The position offers a benefits package including working within modern, open-plan office environment, competitive salary, workplace pension scheme, 37.5 hrs working week, and generous paid holiday allowance.

Contact us + Apply:

If this position sounds appealing, we would like to hear from you.

Please provide a current CV and covering letter to:
jobs@ccpi-europe.com

Red Border

"I would like you to be aware of the high level of customer service and to give praise to Julian Bloomfield and his team for the work that was carried out at RLC over the last couple of weeks. During our pre Nadcap audit, it was identified via a non-conformance that we needed to have a recording system installed on our process lines. The initial installation requirement was to piggy back off our current process line sensors; however, due to some compatibility issues, this was not possible. What followed was nothing short of exceptional customer service which ensured that within 1 week of leaving site after the initial installation, we had a fully operational and compliant system just in time for our Nadcap Chemical Process audit.

All too often, people are quick to complain when things go awry, but never commend when a service above and beyond the level required has been given.

I would like you to share my thanks and gratitude with Julian Bloomfield, Darren Oldrey and all others at CCPI who ensured that we were compliant to Nadcap requirements before our audit."

James Capstick RLC UK

"As one of Julian’s new customers I’ve been really impressed with the support and service I’ve received in getting our new heat treatment plant up and running. Both his support and his team’s has been invaluable in achieving our target of having the plant fully operational by the end of October.

Julian’s very approachable and provides suitable expert support even over the phone which is very reassuring when I’m getting the plant ready for customer work.

A massive thank you Julian and his team."

Chris Middleton DHAP Ltd

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